Air Tickets

• Airline T&C and cancellation policy
• Subject to price change for which user is responsible
• Airline if cancelled, delayed, postponed, preponderated : airline is solely responsible for that
• Original id proof required for ticket booking

Please note that every airline has a different set of rules and regulations regarding the weight restrictions and furthermore, airlines keep changing the rules quite frequently. Hence, you are requested to please check the updated baggage rules of the individual airlines, with whom the ticket is booked.

We are not liable / responsible, in any manner, if you are unable to carry any baggage or if you have to pay any extra-charges due to restrictions imposed by the airline. You shall be liable / responsible to pay all such charges directly to the airline. Also, we are not liable / responsible for any loss or damage to baggage while it is in the custody of the airline. 

Travel Insurance

Recommended

Read Insurance providers t&c

Additional cost, not included in package

We are not responsible for claims .Insurance Company will be responsible for claims. We are merely selling agents

Domestic and International Holiday Packages and Cruise Packages

Itinerary suggestive not confirmed

Entrance fee not included in package unless specified

Booking confirmation after payment receipt

Rates subject to availability and may change without prior notice

Sightseeing -Produce voucher (pickup time, date, supplier name etc., Seat in coach not necessarily choice based, Waiting time/ fixed time/ no mid stops)

Evergreen Travels is only a travel agency  and at no time shall Evergreen Travels be held responsible 

for your acts of misdemeanor/omission and your personal affairs. For example, Evergreen Travels shall not be held responsible for ensuring the safety of your personal belongings, travel documents, etc. at any time before, during or after the holiday . Evergreen Travels will not be held responsible for any misbehavior/damage done by guest while on tour.

• The penalty for name change and date change will incur as per the airline and the destination. If there is any additional airport / Airline tax charged by the any airport / Airline at any destination, the customer shall bear the same. Evergreen Travels shall not be liable for the same.

In event of cancellation of the tour package on any grounds, the cancellation policy will apply. No refund would be granted unless flights and hotels are booked under refundable category

No cancellation or changes are allowed after departure.

Kindly avoid being Over drunk by intake of hard drinks during the flights to avoid any Inconvenience during Visa on Arrival, Immigration and Custom Process.

All the sightseeing tours and excursions are organized by local companies. The timings and 

days of operation are subject to alteration. Changes if any will be intimated at the time of booking.

Sightseeing’s tours are strictly based on weather conditions and also local service providers have rights to cancel the sightseeing tours without prior notice

Universal hotel check-in time is between 1400 hrs-1500 hrs and check- out time is between 

1100 hrs-1200 hrs depending upon the property Early check-in & Late check- out is subject 

to availability of room, it depends on hotel. Early Check in and late checkout will be at 

additional cost and subject to availability and complete discretion of the hotel. 

If due to delay or cancellation of flight, you do not appear in the hotel/ transfers at the specified time, Evergreen Travels will not be responsible for the same. The same shall be treated as no show.

• We strongly suggest our customer to carry hard copy of complete Vouchers provided by Evergreen Travels  to  present the hotel and avail the services through the booking reference number. In case you do not present the vouchers at the hotel while checking in, Hotel can deny your booking and not allow you to check in the hotel. In such situations Evergreen Travels  will not be responsible for the same.